--- title: Base Digitale Platform | Certifications --- ** [![bdp-logo](https://www.basedigitaleplatform.com/hs-fs/hubfs/BDP%20-%20rebranding/bdp-logo.png?width=3669&height=543&name=bdp-logo.png "bdp-logo")](https://www.ifmgroup.it/?hsLang=it-it) ![sparrows-2759978_1920.jpg](https://www.basedigitaleplatform.com/hubfs/IFM%20Site/Certificazioni/Certificazioni-IFM.jpg) # Quality Certifications   ### A pathway of continuous improvement Base Digitale Platform has always been committed to a process of continuous organisational improvement aimed at defining and optimising production flows and corporate functions. In January 2000, IFM Infomaster commenced implementing its own quality management system, aiming at achieving its certification of compliance with the UNI EN ISO 9001 standard. The international standards in the UNI EN ISO 9000 series are a valid tool for the corporate organisation and - to date - provide a range of tools and suggestions for process analyses and management. In particular, the adoption and maintenance of a Quality System:  ![Icona](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/BDP%20-%20Icone%20website%20page/Icona.svg) Ensures that all activities connected to providing the product/service are monitored [ IQNet certificate ](https://www.basedigitaleplatform.com/hubfs/IFMGroup-June2017/PDF/Certificato%20IQNET%202015%20IFM.pdf?hsLang=it-it) ![Icona 10_BDP](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/BDP%20-%20Icone%20website%20page/Icona%2010_BDP.svg) Monitors and analyses the causes of anomalies regarding the process, product/service or Quality System as a whole [ CISQ certificate ](https://www.basedigitaleplatform.com/hubfs/IFMGroup-June2017/PDF/Certificato%20ISO%209001_2015%20IFM.pdf?hsLang=it-it) ![Icona 11_BDP](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/BDP%20-%20Icone%20website%20page/Icona%2011_BDP.svg) Offers corrective, preventive and improvement solutions when faced with detected or detectable anomalies in a Risk Management logic [ BDP Quality Manual ](https://www.basedigitaleplatform.com/hubfs/Manuale%20della%20Qualita.pdf?hsLang=it-it) ![Icona 8_BDP](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/BDP%20-%20Icone%20website%20page/Icona%208_BDP.svg) Protect from all threats, internal or external, intentional or accidental, the company's information assets. [ SGSI Politics ](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/Politica%20Sicurezza%20Informazioni-1.pdf?hsLang=it-it) ![Icona](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/BDP%20-%20Icone%20website%20page/Icona.svg) Development, installation, and maintenance of on-premises and cloud-based software for the management of contact centers, CRM, and crisis events [ ISO/IEC 27001 ](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/ISO-IEC_27001-ENG-C565062-3-20251002.pdf?hsLang=it-it) ![Logo PCI DSS](https://www.basedigitaleplatform.com/hubfs/Logo%20PCI%20DSS.png) **Base Digitale Platform** It has obtained the **compliance certification** for the **PCI DSS** Version 3.2.1 standard as a Service Provider from a Qualified Security Assessor (QSA) recognized by the PCI Security Standards Council. Developed by major credit card issuers, namely American Express, Discover, JCB, Mastercard, and Visa, the PCI DSS (Payment Card Industry Data Security Standard) sets forth measures to ensure the protection of data and security processes consistent with financial transactions. **Compliance with the PCI DSS** standard is a requirement for all entities handling credit card data. For more information, you can contact us at the following email address: pcidss@ifmgroup.it. ### #phones in the AgID Cloud Marketplace Our "Cloud Contact Center #phones" SaaS solution is QUALIFIED within the AgID Cloud Marketplace catalog, a platform that exhibits qualified services and infrastructures according to the efficiency and reliability requirements defined for companies belonging to the Public Administration. [ View catalog ](https://catalogocloud.agid.gov.it/service/1980) ![BDP_payoff](https://www.basedigitaleplatform.com/hs-fs/hubfs/BDP_payoff.png?width=228&height=34&name=BDP_payoff.png) Via V maggio, 81 16147 Genova Italia Telefono: +39 010 3747811 Email: [info.bdp@basedigitalegroup.com ](mailto:info.bdp@basedigitalegroup.com) Pec: [basedigitaleplatform@pec.leonet.it ](mailto:basedigitaleplatform@pec.leonet.it) Numero REA 332318 - P.IVA/CF 03286860105 Capitale sociale € 661.765,00 i.v. Società soggetta a direzione e coordinamento di Base Digitale Group S.p.A. - sede di Firenze, Via Leonardo Da Vinci 20 ### Newsletter Copyright © 2024 Base Digitale Platform S.p.A. - [** ](https://www.linkedin.com/company/ifm-infomaster/) - [** ](https://www.facebook.com/IFM-Infomaster-479717192413735/) - [![](https://www.basedigitaleplatform.com/hubfs/BDP%20-%20rebranding/x-logo.svg) ](https://twitter.com/ifm_infomaster) - [** ](https://www.youtube.com/user/IFMGroupLinkSociety) [![ifm-logo](https://www.basedigitaleplatform.com/hubfs/ifm-logo.svg "ifm-logo")](https://www.ifmgroup.it/?hsLang=it-it) - [ Company ](https://www.basedigitaleplatform.com/en/company/quality-certifications#collapse1) - [About Us](https://www.ifmgroup.it/en/company/about-us) - [Customers](https://www.ifmgroup.it/en/company/customers) - [Certifications](https://www.ifmgroup.it/en/company/quality-certifications) - [Corporate Governance](https://www.ifmgroup.it/en/company/corporate-governance) - [ By Industry ](https://www.basedigitaleplatform.com/en/company/quality-certifications#collapse2) - [Finance and Insurance](https://www.ifmgroup.it/en/solutions/by-industry/finance-and-insurance) - [Healthcare and Public](https://www.ifmgroup.it/en/solutions/by-industry/healthcare-and-public) - [Travel and Leisure](https://www.ifmgroup.it/en/solutions/by-industry/travel-and-leisure) - [Utilies and Services](https://www.ifmgroup.it/en/solutions/by-industry/utilies-and-services) - [Transportation and Logistics](https://www.ifmgroup.it/en/solutions/by-industry/transportation-and-logistics) - [ Products ](https://www.basedigitaleplatform.com/en/company/quality-certifications#collapse3) - [Critical Events Management](https://www.ifmgroup.it/en/acs) - [Omnichannel Contact Center](https://www.ifmgroup.it/en/phones) - [Pay per Use](https://www.ifmgroup.it/en/mode-of-use/pay-per-use) - [Software as a Service](https://www.ifmgroup.it/en/mode-of-use/saas) - [On Premises](https://www.ifmgroup.it/en/mode-of-use/on-premises) - [Virtual Assistant](https://www.ifmgroup.it/en/robbot) - [Customer Relationship Management](https://www.ifmgroup.it/en/wasabi-eng) - [Blog](https://www.ifmgroup.it/en/blog) - [Customer Area ](https://www.basedigitaleplatform.com/en/company/quality-certifications#collapse4) - [Customer Care](https://bdpcustomercare.powerappsportals.com/) - [Base Digitale Cloud](https://www.ifmcommunications.it/en/Account) - [ Contact Us ](https://www.ifmgroup.it/en/contact-us) - [![](https://www.basedigitaleplatform.com/hubfs/images/flags/it.svg) ](https://www.basedigitaleplatform.com/) [WhatsApp ](https://wa.me/+393399958344) [Telegram ](https://t.me/ifm_RobBot)