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Quality Certifications


A pathway of continuous improvement

Base Digitale Platform has always been committed to a process of continuous organisational improvement aimed at defining and optimising production flows and corporate functions. In January 2000, IFM Infomaster commenced implementing its own quality management system, aiming at achieving its certification of compliance with the UNI EN ISO 9001 standard.

The international standards in the UNI EN ISO 9000 series are a valid tool for the corporate organisation and - to date - provide a range of tools and suggestions for process analyses and management. In particular, the adoption and maintenance of a Quality System: 


Base Digitale Platform It has obtained the compliance certification for the PCI DSS Version 3.2.1 standard as a Service Provider from a Qualified Security Assessor (QSA) recognized by the PCI Security Standards Council.

Developed by major credit card issuers, namely American Express, Discover, JCB, Mastercard, and Visa, the PCI DSS (Payment Card Industry Data Security Standard) sets forth measures to ensure the protection of data and security processes consistent with financial transactions.

Compliance with the PCI DSS standard is a requirement for all entities handling credit card data. For more information, you can contact us at the following email address: pcidss@ifmgroup.it.

CSA STAR Self-Assessment (CAIQ) per la suite #phones

Base Digitale Platform has completed the CSA STAR self-assessment course. The process ended with the publication of the Consensus Assessments Initiative Questionnaire (CAIQ), a standardized document that allows you to evaluate the existing security controls for SaaS services. Visit the site Cloud Security Alliance.

#phones in the AgID Cloud Marketplace

Our "Cloud Contact Center #phones" SaaS solution is QUALIFIED within the AgID Cloud Marketplace catalog, a platform that exhibits qualified services and infrastructures according to the efficiency and reliability requirements defined for companies belonging to the Public Administration.